Banking & ATM Machines

Affin Bank/ Islamic

  •  LocationDeparture Level (Main Terminal Building), L5

Am Bank

  •  LocationArrival Level (Main Terminal Building)

Bank Islam

  •  LocationDeparture Level (Main Terminal Building), L5

CIMB Bank

  •  LocationArrival Level (Main Terminal Building)

CIMB Bank

  •  LocationContact Pier International (CPI)

CIMB e-Banking

  •  LocationDeparture Level (Main Terminal Building), L5 15

HSBC

  •  LocationDeparture Level (Main Terminal Building), L5

Maybank

  •  LocationArrival Level (Main Terminal Building)

Public Bank

  •  LocationDeparture Level (Main Terminal Building), L5
Lounges

Cathay Pacific Lounge

  •  Store Hours6:30 – 23:00
  •  LocationSatellite Building Mezzanine (Level 2), SE M01

MAS Domestic Lounge

  •  Store Hours5:00 – 24:00
  •  LocationContact Pier Domestic, CPD 18

MAS Golden Lounge

  •  Store Hours5:00 – 24:00
  •  LocationSatellite Building Mezzanine (Level 2), CH M02

MAS Regional Lounge

  •  Store Hours5:00 – 24:00
  •  LocationContact Pier International Level (CPI), CPI 07

Plaza Premium First

  •  Store Hours24 Hours
  •  LocationSatellite Building Mezzanine (Level 2), SE M03

Plaza Premium Lounge

  •  Store Hours24 Hours
  •  LocationSatellite Building Mezzanine (Level 2), SN M08

Silver Kris Lounge

  •  Store Hours24 Hours
  •  LocationSatellite Building Mezzanine (Level 2), SN M06

Thai Royal Silk Lounge

  •  Store Hours7:00 – Last Departure
  •  LocationSatellite Building Mezzanine (Level 2), SN M03

The Emirates Lounge

  •  Store Hours24 Hours
  •  LocationSatellite Building Mezzanine (Level 2), SE M05

VIP Lounge

  •  Store Hours
  •  LocationDeparture Level (Main Terminal Building), L5 28
Airport CARE Ambassadors

Reach out to any of our roving Airport CARE Ambassadors wearing the ‘Ask Me’ sash and stationed at strategic locations around the airport, for any assistance.

Fast Track

Experience a seamless end-to-end escort service, from the moment you arrive until your departure.

Lost & Found

You can call or visit our Lost & Found Centre to check for any misplaced items at the airport. For items misplaced on board the aircraft, please contact the airline you are travelling with. We strongly recommend that travellers take travel insurance to cover any losses that might occur.

FOR ITEMS LOST AT THE AIRPORT TERMINAL

The Lost and Found Centre is located at the Main Terminal Building (Level 2, next to Food Garden entrance). Lost items that are turned in will be kept for 30 days before being disposed when uncollected.

KLIA Lost & Found Centre

 

If you’ve found an item that doesn’t belong to you, you can report it to the Lost and Found Centre. Remember to select ‘Lost and Found’ under Request Type.

FOR ITEMS/CHECK-IN BAGGAGE LOST IN THE AIRCRAFT

Contact your respective airline to assist you further.

Malaysia Airlines

Malindo Air

Pos Aviation

WiFi

Stay connected while at the airport with our free WiFi connection.

step1
01 Turn on your WiFi
 
step1
02 Select Airport WiFi
 
step3
03 You are now connected!

If you need more information or assistance, you can approach any the Airport CARE Ambassadors at the Information Counters or throughout the terminal.

Airport CARE Ambassadors

Reach out to any of our roving Airport CARE Ambassadors wearing the ‘Ask Me’ sash and stationed at strategic locations around the airport, for any assistance.

Banking & ATM Machines

CIMB Bank

 LocationDeparture Hall (Level 3), S2-3-L33

Maybank

 LocationInternational Arrival (Level 2), S2-2-A35

Clinic

Pusat Perubatan Menara

 LocationArrival Hall, Level 2 S2-2-L01

Pusat Perubatan Menara

 LocationSatellite Building, Level 3, S6-3-A16

Lost & Found

You can call or visit our Lost & Found Centre to check for any misplaced items at the airport. For items misplaced on board the aircraft, please contact the airline you are travelling with. We strongly recommend that travellers take travel insurance to cover any losses that might occur.

FOR ITEMS LOST AT THE AIRPORT TERMINAL

The Lost and Found Centre is located on Level 3, Departure Hall (Near check-in Counter Z). Lost items that are turned in will be kept for 30 days before being disposed when uncollected.

klia2 Lost & Found Office

  • +6019-230 9652 / +603-8778 5409

If you’ve found an item that doesn’t belong to you, you can report it to the Lost and Found Centre. Remember to select ‘Lost and Found’ under Request Type.

FOR ITEMS/CHECK-IN BAGGAGE LOST IN THE AIRCRAFT

Contact the ground handler of the airline.

AirAsia’s Lost & Found Office (4:00am – 12:00am)

  • Domestic Flight: +603 8778 5494
  • International Flight: +603 8778 5495

Pos Aviation

WiFi

Stay connected while at the airport with our free WiFi connection.

step1
01 Turn on your WiFi
 
step1
02 Select Airport WiFi
 
step3
03 You are now connected!

If you need more information or assistance, you can approach any the Airport CARE Ambassadors at the Information Counters or throughout the terminal.